Wizemen
Wizemen
Wizemen

Helpdesk Management

Automate and streamline helpdesk management across departments with our efficient module for seamless ticket generation and resolution.

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Features

  • Query handling for Facilities, Transport, IT and Finance
  • Assignment and escalation of queries
  • Real time chat between complainant and service provider
  • Performance and analytics of departments and service providers
  • Priority status setting for each query by the helpdesk manager
  • Custom forms for each department to ensure easy query categorization
  • Upload of files, images and videos by complainant as evidences
  • Quick export to excel of periodic reports for each department

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Our offerings

Unit Planner

Unit Planner
Assess

Assess
MYP Service

MYP Service
Classes

Classes
CAS

CAS
Personal project

Personal project
Theory Of Knowledge

Theory Of Knowledge TOK
Extended Essay

Extended Essay EE
Report Card

Report Card
Transcipt

Careers
Student Portfolio

Student Portfolio

Our Support

We're at your side, 24 hours a day, 7 days a week.